Privacy Policy

1. Privacy Policy Overview
2. Personal information collection
3. Use of personal information
4. Provision of personal information
5. Deletion of personal information
6. Others
1. Privacy Policy Overview
SmartCommerce, Inc(GolfConnect App Service). ‘collects, uses and provides personal information based on consent’ and clearly states ‘users’ rights’.

GolfConnect complies with the relevant country's relationship and personal information protection regulations and guidelines to ensure compliance with its own provision of information and communication services.

“Privacy Policy” refers to the guidelines that the company must follow to protect users’ valuable personal information so that users can use the service with peace of mind.

This privacy policy applies to account-based services provided by GolfConnect.
2. Personal information collection
We collect the minimum amount of personal information necessary to provide services.
When registering as a member or in the process of using the service, we collect the minimum amount of personal information necessary to provide the following services through the website or individual applications or programs.

[GolfConnect Account]
• Required Fields: Email, password, nickname, profile photo, mobile phone number, year of birth, gender, golf handicap, agreement to Terms of Use and Privacy Policy.
• Optional Fields: Comments

[Email verification]
• Email address, verification code

[Mobile verification]
• Mobile number, verification code

[Add a Round]
• Required Fields: Course, Date, Players, Price, Age, Gender, Golf Handicap
• Optional Fields: Comments

[When paying service fees]
• Credit Card#, Name, CVV code

In some services, in order to provide various specialized functions, additional personal information may be collected with the user's consent in addition to the information commonly collected from the ‘GolfConnect account’.

What is required information?
: Information to perform the essential functions of the service

What is optional information?
: Additional information collected to provide more specialized services (There are no restrictions on service use even if optional information is not entered.)

Here's how we collect personal information:
When collecting personal information, we must notify users in advance and obtain their consent, and personal information is collected through the methods below.
• If the user agrees to the collection of personal information and enters the information directly during the process of signing up and using the service
• When the user enters information directly when adding a golf round
• In the process of responding to customer inquiries, web pages, emails, faxes, phone calls, etc.
• Participating in events held online or offline
The personal information collected from users in the process of using the service is as follows.
In the process of using the PC web and mobile web/app, information such as terminal information (OS, device ID, phone model, terminal model name), IP address, location information, cookies, date and time of visit, illegal use record, service use record, etc. is automatically generated. and can be collected. We receive personal information from third parties through partnerships and connections between services.
3. Use of personal information
It is used for member management, service provision, improvement, and new service development. When registering as a member or in the process of using the service, we collect the minimum personal information necessary to provide the service as follows through the website, application, or program.
• Member identification, confirmation of intent to join, identity verification, age verification, and prevention of fraudulent use.
• Providing user-to-user message transmission, rounding introduction, friend introduction, and friend recommendation functions
• Notifies friends of activity details or provides user search and registration functions
• Developing new services, providing various services, handling inquiries or complaints, and delivering notices
• Transmission of content or settlement of fees when using paid services
• Prevention and sanctions against actions that interfere with the smooth operation of the service (including account theft and fraudulent use)
• Used for customized content recommendation and marketing through estimation of demographic characteristics and user interests, preferences, and tendencies
• Service use records, statistics on access frequency and service use, construction of a service environment in terms of privacy protection, and use to improve services
4. Provision of personal information
GolfConnect does not provide users' personal information to third parties, except with the user's separate consent or as prescribed by law.
We provide personal information as follows to connect with third party services.
GolfConnect does not provide personal information to third parties without the user's prior consent. However, personal information is provided to third parties after obtaining the user's consent to the extent necessary for the user to use the services of external partners, etc.
To provide services, we entrust the following tasks.
We entrust personal information to an external company to perform some of the tasks necessary to provide services. We also manage and supervise entrusted companies to ensure that they comply with relevant laws and regulations.
5. Deletion of personal information
Personal information is destroyed without delay once the purpose of collection and use is achieved, and the procedures and methods are as follows.
If it is in the form of an electronic file, it is safely deleted so that it cannot be recovered or reproduced, and in the case of other records, printed materials, writing, etc., it is destroyed by shredding or incineration.

However, according to our policy, the information that is destroyed after being stored for a certain period of time is as follows.

1.The information below will be stored for up to one year from the date of withdrawal and then destroyed.
• In order to send information emails and respond to CS inquiries, the GolfConnect account and withdrawal notification email address are encrypted and stored.
• Records of misuse of service

2.GolfConnect Certificate: Certificate usage history will be stored for 10 years from the time of certificate revocation and then destroyed.
• Name, date of birth, gender, mobile phone number, encrypted user confirmation value (CI), certificate data

3.Chatting and Rounding: Information reported as fraudulent use will be stored for 3 years from the time of receipt and then destroyed.
• Nickname, email, phone number, member ID

In addition, GolfConnect separately stores or deletes the personal information of members who have not used the service for one year in accordance with the ‘personal information expiration period’, and the separately stored personal information is destroyed without delay after being stored for four years.
In addition, personal information that must be kept for a certain period of time according to laws and regulations and applicable laws are listed in the table below.
6. Others
GolfConnect protects your rights.
Users can view or modify their personal information at any time, withdraw consent to collection, use, and provision, or request cancellation of membership.

For children under the age of 14, the legal representative is guaranteed the right to view, edit, delete, suspend processing, and withdraw consent to collection, use, and provision of the child's personal information.

More specifically, you can use the member information editing function or membership withdrawal function through the settings within the service, and if you make a request in writing or by email through the 'My' page -> Contact Us screen, we will take action without delay.

If you request correction of an error in personal information, the personal information will not be used or provided until the correction is completed.

Cookies may be used to provide web/app-based services.
Cookies are used to support faster and more convenient website use and to provide customized services.

What are cookies?
It is a very small text file that the server used to run websites and applications sends to the user's browser and is stored on the user's computer and mobile phone.

Purpose of use
In order to provide personalized and customized services, we use cookies to store user information and retrieve it from time to time. When a user visits a website, the website server reads the contents of the cookie stored on the user's device to maintain the user's preferences and provide customized services. Cookies help users access and conveniently use the website when they visit the website. In addition, it is used to provide customized information, such as optimized advertising, based on the user's website visit history and usage patterns.

Refusal of cookie collection
Cookies do not store personally identifiable information such as name or phone number, and users have the option to install cookies. Therefore, users can allow all cookies, confirm each time a cookie is saved, or refuse to save all cookies by setting options in their web browser. However, if you refuse to install cookies, your web use will be inconvenient and you may have difficulty using some services that require login.

Example of how to set it up
1) For Internet Explorer
Tools menu at the top of the web browser > Internet Options > Privacy > Settings
2) For Chrome
Settings menu on the right side of the web browser > Show advanced settings at the bottom of the screen > Personal information content settings button > Cookies
3) For Android and iOS devices
Change cookie settings in the settings menu of your browser.

GolfConnect is making the following efforts to protect users' valuable personal information.
We consider users' personal information to be the most valuable and make the following efforts when processing personal information.

• We encrypt your personal information.
Users' personal information is transmitted using an encrypted communication section, and important information such as passwords is encrypted and stored.

• We are making efforts to protect against hacking and computer viruses.
To prevent users' personal information from being leaked or damaged by hacking or computer viruses, the system is installed in an area where access from the outside is controlled. We have installed a system that can detect and block intrusions from hackers and are monitored 24 hours a day, and we are trying to prevent the system from being infected with the latest malware or viruses by installing an anti-virus program. We are also continuously researching new hacking/security technologies and applying them to our services.

• We minimize the number of people who have access to valuable personal information.
We minimize the number of employees who process personal information, and block the use of external Internet services on business PCs to reduce the risk of personal information leakage. In addition, we have established systematic standards for creating and changing passwords and access rights for the database system that stores personal information and the system that processes personal information and are conducting continuous audits.

• We provide regular training to our employees on protecting users' personal information.
We conduct regular training and campaigns on personal information protection obligations and security for all executives and employees who process personal information.

• We meet domestic and international certification standards for user information protection activities and systems.
Our information protection and personal information protection management system is verified every year by an independent review agency to determine whether it meets domestic and international certification standards, and we provide opportunities for improvement.

GolfConnect complies with the European Union General Data Protection Regulation and the laws of each member state.
If you provide services to users in the European Union, the following may apply.

[Purpose and basis of personal information processing]
GolfConnect uses the collected personal information only for the purposes described in “3. Use of Personal Information” and informs users of this fact in advance and asks for their consent.
And in accordance with applicable laws such as GDPR, GolfConnect may process users' personal information in any of the following cases.
• Consent of information subject
• For the conclusion and performance of a contract with the information subject
• For compliance with legal obligations
• When processing is necessary for the vital interests of the data subject
• In the case of pursuing the company's legitimate interests (excluding cases where the interests, rights or freedoms of the information subject are more important than those interests)

[Guaranteeing the rights of users in the European Union]
GolfConnect takes the protection of your personal information seriously, as stated in “We Protect Your Rights.” In accordance with applicable laws such as GDPR, users may request that their personal information be transferred to another administrator or request refusal to process their information. And users have the right to file a complaint with the personal information protection authority.

In addition, GolfConnect may use personal information to provide marketing, such as events and advertisements, and seeks prior consent from users. Users may withdraw their consent at any time if they do not wish to do so.

If you have any requests related to the above, please contact us in writing or by email through the 'My' page -> Contact Us screen and we will take action without delay.

If you request correction of an error in personal information, the personal information will not be used or provided until the correction is completed.

Do you have any questions regarding personal information protection?

For any inquiries, complaints, advice, or other matters related to personal information protection that arise while using the service, please contact the personal information protection manager or department in charge. GolfConnect will listen to your voice and do our best to provide you with a quick and sufficient response.

Inquiries regarding personal information
• App: 'My' page -> Contact us

If the personal information handling policy changes
The personal information handling policy may be modified for the purpose of reflecting changes in laws or services. If the privacy policy changes, GolfConnect will post the changes, and the changed privacy policy will become effective 7 days from the date of posting.

However, if there is a significant change in user rights, such as a change in the items of personal information collected or the purpose of use, we will notify you at least 30 days in advance.

• Announcement date: January 15, 2025
• Effective date: January 15, 2025
GolfConnect values your information and promises to do its best to ensure that users can use the service with greater peace of mind.